Shipping Policy

Effective Date: September 29, 2026

At MIESTY, we work to ensure that your order is processed and delivered safely and on time.

1. Order Processing

Once your order is successfully placed and confirmed, we will begin processing it for shipment.

Orders are normally processed within the applicable business hours, excluding weekends and public holidays.

2. Delivery Time

MIESTY aims to deliver your order within 3 to 4 working days after your order has been confirmed and dispatched.

Please note that delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Information

Customers are responsible for providing a complete and accurate delivery address and contact information when placing an order.

If incorrect information is provided, delivery may be delayed or additional charges may apply.

4. Delivery Delays

Although we aim to deliver within 3–4 working days, delays can occasionally occur due to circumstances outside our control, including courier issues, severe weather, holidays, or unexpected operational disruptions.

We appreciate your patience in such situations.

5. Order Tracking

Where available, MIESTY may provide tracking information after your order has been dispatched. Customers can use the provided tracking details to monitor their shipment.

6. Damaged or Incorrect Orders

If you receive a damaged, incorrect, or incomplete order, please contact MIESTY as soon as possible after delivery with your order details and relevant photographs.

We will review the issue and provide an appropriate solution according to our policies.

7. Contact Us

If you have any questions regarding your shipment or delivery, please contact MIESTY through the contact information provided on our website.

Thank you for shopping with MIESTY.